โœˆ๏ธ 2026-05-29 ยท ์—ฌํ–‰ ์˜์–ด ํšŒํ™” ยท ๊ธด๊ธ‰ ์ƒํ™ฉ

๐Ÿšจ ์—ฌํ–‰ ์ค‘ ๋ถ„์‹ค๋ฌผ & ๋„๋‚œ ์‹ ๊ณ ํ•˜๊ธฐ

Reporting Lost Items & Theft While Traveling

๐Ÿ“ ์ƒํ™ฉ (Situation)

You've had a terrible day โ€” your bag was snatched by a pickpocket at a tourist square. Inside was your passport, wallet, and phone. You need to report the theft at the hotel, file an official police report for your travel insurance, and then contact the embassy about your missing passport.

์ตœ์•…์˜ ๋‚ ์ด ํŽผ์ณ์กŒ์Šต๋‹ˆ๋‹ค. ๊ด€๊ด‘ ๊ด‘์žฅ์—์„œ ์†Œ๋งค์น˜๊ธฐ์—๊ฒŒ ๊ฐ€๋ฐฉ์„ ๋นผ์•—๊ฒผ๊ณ , ๊ทธ ์•ˆ์—๋Š” ์—ฌ๊ถŒ, ์ง€๊ฐ‘, ํœด๋Œ€ํฐ์ด ๋“ค์–ด ์žˆ์—ˆ์–ด์š”. ํ˜ธํ…” ํ”„๋ŸฐํŠธ์— ์‹ ๊ณ ํ•˜๊ณ , ์—ฌํ–‰์ž ๋ณดํ—˜์„ ์œ„ํ•œ ๊ณต์‹ ๋„๋‚œ ํ™•์ธ์„œ๋ฅผ ๊ฒฝ์ฐฐ์—์„œ ๋ฐœ๊ธ‰๋ฐ›์€ ๋’ค, ์—ฌ๊ถŒ ๋ถ„์‹ค๋กœ ๋Œ€์‚ฌ๊ด€์— ์—ฐ๋ฝํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.

์†๋„: 1.0ร—
Scene 1 ยท ํ˜ธํ…” ํ”„๋ŸฐํŠธ์—์„œ ์‹ ๊ณ  (Reporting to the Hotel)
๐Ÿง‘
You (๐Ÿง‘)
Excuse me, I need help urgently. My bag was stolen near the hotel entrance about an hour ago.
์‹ค๋ก€ํ•ฉ๋‹ˆ๋‹ค, ๊ธด๊ธ‰ํ•˜๊ฒŒ ๋„์›€์ด ํ•„์š”ํ•ด์š”. ์•ฝ ํ•œ ์‹œ๊ฐ„ ์ „์— ํ˜ธํ…” ์ž…๊ตฌ ๊ทผ์ฒ˜์—์„œ ๊ฐ€๋ฐฉ์„ ๋„๋‚œ๋‹นํ–ˆ์–ด์š”.
๐Ÿ›Ž๏ธ
Front Desk Staff (๐Ÿ›Ž๏ธ)
Oh no, I'm so sorry to hear that. What did the bag look like, and what was inside?
์ด๋Ÿฐ, ์ •๋ง ์•ˆํƒ€๊น๋„ค์š”. ๊ฐ€๋ฐฉ์ด ์–ด๋–ป๊ฒŒ ์ƒ๊ฒผ์œผ๋ฉฐ, ์•ˆ์— ๋ฌด์—‡์ด ๋“ค์–ด ์žˆ์—ˆ๋‚˜์š”?
๐Ÿง‘
You (๐Ÿง‘)
It was a black backpack with a red zipper. My passport, wallet, and phone were all inside.
๋นจ๊ฐ„ ์ง€ํผ๊ฐ€ ๋‹ฌ๋ฆฐ ๊ฒ€์ • ๋ฐฑํŒฉ์ด์—ˆ์–ด์š”. ์—ฌ๊ถŒ, ์ง€๊ฐ‘, ํœด๋Œ€ํฐ์ด ๋ชจ๋‘ ๋“ค์–ด ์žˆ์—ˆ์Šต๋‹ˆ๋‹ค.
๐Ÿ›Ž๏ธ
Front Desk Staff (๐Ÿ›Ž๏ธ)
That's very serious. I'll call the police right away. Please take a seat and stay calm.
๋งค์šฐ ์‹ฌ๊ฐํ•œ ์ƒํ™ฉ์ด๋„ค์š”. ๋ฐ”๋กœ ๊ฒฝ์ฐฐ์— ์—ฐ๋ฝํ• ๊ฒŒ์š”. ์ž๋ฆฌ์— ์•‰์•„์„œ ์ง„์ •ํ•˜์„ธ์š”.
๐Ÿง‘
You (๐Ÿง‘)
Thank you. I also need a written incident report from the hotel for my travel insurance claim.
๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ์—ฌํ–‰์ž ๋ณดํ—˜ ์ฒญ๊ตฌ๋ฅผ ์œ„ํ•ด ํ˜ธํ…”์—์„œ ์ž‘์„ฑํ•œ ์„œ๋ฉด ์‚ฌ๊ฑด ๋ณด๊ณ ์„œ๋„ ํ•„์š”ํ•ฉ๋‹ˆ๋‹ค.
๐Ÿ›Ž๏ธ
Front Desk Staff (๐Ÿ›Ž๏ธ)
Of course, we can provide that. While we wait for the police, would you like to use our phone to call your bank and cancel your cards?
๋ฌผ๋ก  ์ œ๊ณตํ•ด ๋“œ๋ฆด ์ˆ˜ ์žˆ์–ด์š”. ๊ฒฝ์ฐฐ์„ ๊ธฐ๋‹ค๋ฆฌ๋Š” ๋™์•ˆ, ์ €ํฌ ์ „ํ™”๋ฅผ ์‚ฌ์šฉํ•ด์„œ ์€ํ–‰์— ์—ฐ๋ฝํ•˜๊ณ  ์นด๋“œ๋ฅผ ์ •์ง€์‹œํ‚ค์‹œ๊ฒ ์–ด์š”?
Scene 2 ยท ๊ฒฝ์ฐฐ์„œ์—์„œ ๋„๋‚œ ์‹ ๊ณ  (Filing a Police Report)
๐Ÿง‘
You (๐Ÿง‘)
I'd like to report a theft. My bag was stolen this afternoon at the main square.
๋„๋‚œ ์‹ ๊ณ ๋ฅผ ํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค. ์˜ค๋Š˜ ์˜คํ›„ ์ค‘์•™ ๊ด‘์žฅ์—์„œ ๊ฐ€๋ฐฉ์„ ๋„๋‚œ๋‹นํ–ˆ์–ด์š”.
๐Ÿ‘ฎ
Police Officer (๐Ÿ‘ฎ)
I see. Can you tell me exactly when it happened and describe what you saw?
์•Œ๊ฒ ์Šต๋‹ˆ๋‹ค. ์ •ํ™•ํžˆ ์–ธ์ œ ์ผ์–ด๋‚ฌ๋Š”์ง€, ๊ทธ๋ฆฌ๊ณ  ๋ฌด์—‡์„ ๋ชฉ๊ฒฉํ–ˆ๋Š”์ง€ ์„ค๋ช…ํ•ด ์ฃผ์‹œ๊ฒ ์–ด์š”?
๐Ÿง‘
You (๐Ÿง‘)
It happened around 2 PM. A man bumped into me, and when I turned around, my backpack was gone.
์˜คํ›„ 2์‹œ์ฏค ์ผ์–ด๋‚ฌ์–ด์š”. ํ•œ ๋‚จ์ž๊ฐ€ ์ €์—๊ฒŒ ๋ถ€๋”ชํ˜”๊ณ , ๋Œ์•„๋ณด๋‹ˆ ๋ฐฑํŒฉ์ด ์‚ฌ๋ผ์ ธ ์žˆ์—ˆ์–ด์š”.
๐Ÿ‘ฎ
Police Officer (๐Ÿ‘ฎ)
Do you have any description of the suspect โ€” height, clothing, or any other details?
์šฉ์˜์ž์— ๋Œ€ํ•ด ์„ค๋ช…ํ•ด ์ฃผ์‹ค ์ˆ˜ ์žˆ๋‚˜์š” โ€” ํ‚ค, ์˜ท์ฐจ๋ฆผ, ๊ธฐํƒ€ ํŠน์ง• ๋“ฑ์ด์š”?
๐Ÿง‘
You (๐Ÿง‘)
He was around 180 cm tall, wearing a dark blue hoodie and jeans. He ran toward the bus station.
ํ‚ค๋Š” ์•ฝ 180cm ์ •๋„์˜€๊ณ , ์ง™์€ ํŒŒ๋ž€์ƒ‰ ํ›„๋“œํ‹ฐ์™€ ์ฒญ๋ฐ”์ง€๋ฅผ ์ž…๊ณ  ์žˆ์—ˆ์–ด์š”. ๋ฒ„์Šค ์ •๋ฅ˜์žฅ ๋ฐฉํ–ฅ์œผ๋กœ ๋‹ฌ์•„๋‚ฌ์Šต๋‹ˆ๋‹ค.
๐Ÿ‘ฎ
Police Officer (๐Ÿ‘ฎ)
Thank you. We'll file the report now. Here is your case number โ€” please keep it for your insurance claim.
๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ์ง€๊ธˆ ์‹ ๊ณ ์„œ๋ฅผ ์ž‘์„ฑํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ์‚ฌ๊ฑด ๋ฒˆํ˜ธ๋ฅผ ๋“œ๋ฆด ํ…Œ๋‹ˆ, ๋ณดํ—˜ ์ฒญ๊ตฌ ์‹œ ์‚ฌ์šฉํ•˜์„ธ์š”.
Scene 3 ยท ๋Œ€์‚ฌ๊ด€์— ์—ฌ๊ถŒ ๋ถ„์‹ค ์‹ ๊ณ  (Contacting the Embassy)
๐Ÿง‘
You (๐Ÿง‘)
Hello, I'm calling because my passport was stolen. I need to apply for an emergency travel document.
์•ˆ๋…•ํ•˜์„ธ์š”, ์—ฌ๊ถŒ์„ ๋„๋‚œ๋‹นํ•ด์„œ ์ „ํ™”๋“œ๋ฆฝ๋‹ˆ๋‹ค. ๊ธด๊ธ‰ ์—ฌํ–‰ ์„œ๋ฅ˜๋ฅผ ์‹ ์ฒญํ•ด์•ผ ํ•ด์š”.
๐Ÿ›๏ธ
Embassy Staff (๐Ÿ›๏ธ)
I'm sorry to hear that. Could I please have your full name, date of birth, and passport number if you remember it?
์•ˆํƒ€๊น๋„ค์š”. ์„ฑํ•จ, ์ƒ๋…„์›”์ผ, ๊ทธ๋ฆฌ๊ณ  ๊ธฐ์–ตํ•˜์‹ ๋‹ค๋ฉด ์—ฌ๊ถŒ ๋ฒˆํ˜ธ๋ฅผ ์•Œ๋ ค์ฃผ์‹œ๊ฒ ์–ด์š”?
๐Ÿง‘
You (๐Ÿง‘)
My name is Kim Jiyeon, born March 15, 1992. I don't remember the passport number, but I have the police report.
์ œ ์ด๋ฆ„์€ ๊น€์ง€์—ฐ์ด๊ณ , 1992๋…„ 3์›” 15์ผ์ƒ์ด์—์š”. ์—ฌ๊ถŒ ๋ฒˆํ˜ธ๋Š” ๊ธฐ์–ต ๋ชป ํ•˜์ง€๋งŒ ๊ฒฝ์ฐฐ ์‹ ๊ณ ์„œ๋Š” ์žˆ์Šต๋‹ˆ๋‹ค.
๐Ÿ›๏ธ
Embassy Staff (๐Ÿ›๏ธ)
Good. Please come to the embassy with two passport-sized photos, the police report, and a copy of any ID you have.
์ข‹์Šต๋‹ˆ๋‹ค. ์—ฌ๊ถŒ ์‚ฌ์ง„ 2์žฅ, ๊ฒฝ์ฐฐ ์‹ ๊ณ ์„œ, ๊ทธ๋ฆฌ๊ณ  ๊ฐ€์ง€๊ณ  ๊ณ„์‹  ์‹ ๋ถ„์ฆ ์‚ฌ๋ณธ์„ ๊ฐ€์ง€๊ณ  ๋Œ€์‚ฌ๊ด€์œผ๋กœ ์˜ค์„ธ์š”.
๐Ÿง‘
You (๐Ÿง‘)
How long does it take to issue an emergency travel document? I have a flight home in three days.
๊ธด๊ธ‰ ์—ฌํ–‰ ์„œ๋ฅ˜ ๋ฐœ๊ธ‰์— ์–ผ๋งˆ๋‚˜ ๊ฑธ๋ฆฌ๋‚˜์š”? 3์ผ ํ›„์— ๊ท€๊ตญ ํ•ญ๊ณตํŽธ์ด ์žˆ์–ด์š”.
๐Ÿ›๏ธ
Embassy Staff (๐Ÿ›๏ธ)
It usually takes one to two business days. Come in first thing tomorrow morning and we'll process it as quickly as possible.
๋ณดํ†ต ์˜์—…์ผ ๊ธฐ์ค€ 1~2์ผ ๊ฑธ๋ฆฝ๋‹ˆ๋‹ค. ๋‚ด์ผ ์•„์นจ ์ผ์ฐ ์˜ค์‹œ๋ฉด ์ตœ๋Œ€ํ•œ ๋น ๋ฅด๊ฒŒ ์ฒ˜๋ฆฌํ•ด ๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค.
๐Ÿ’ก ํ•ต์‹ฌ ํ‘œํ˜„ (Key Expressions)
My bag was stolen.
๊ฐ€๋ฐฉ์„ ๋„๋‚œ๋‹นํ–ˆ์–ด์š”. (๋„๋‚œ ์‚ฌ์‹ค์„ ์‹ ๊ณ ํ•  ๋•Œ ๊ฐ€์žฅ ๊ธฐ๋ณธ ํ‘œํ˜„)
"My bag was stolen at the subway station."
I'd like to report a theft.
๋„๋‚œ ์‹ ๊ณ ๋ฅผ ํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค. (๊ฒฝ์ฐฐ์„œ์—์„œ ์‹ ๊ณ ๋ฅผ ์‹œ์ž‘ํ•  ๋•Œ)
"I'd like to report a theft โ€” my wallet is missing."
I need a written incident report.
์„œ๋ฉด ์‚ฌ๊ฑด ๋ณด๊ณ ์„œ๊ฐ€ ํ•„์š”ํ•ฉ๋‹ˆ๋‹ค. (๋ณดํ—˜ ์ฒญ๊ตฌ๋ฅผ ์œ„ํ•ด ํ•„์ˆ˜ ์„œ๋ฅ˜ ์š”์ฒญ ์‹œ)
"I need a written incident report for my insurance claim."
Here is your case number.
์‚ฌ๊ฑด ๋ฒˆํ˜ธ๋ฅผ ๋“œ๋ฆด๊ฒŒ์š”. (๊ฒฝ์ฐฐ์ด ์‹ ๊ณ  ์ ‘์ˆ˜ ํ›„ ๋ฐœ๊ธ‰ํ•˜๋Š” ๋ฒˆํ˜ธ)
"Keep the case number safe โ€” you'll need it for the insurance."
apply for an emergency travel document
๊ธด๊ธ‰ ์—ฌํ–‰ ์„œ๋ฅ˜๋ฅผ ์‹ ์ฒญํ•˜๋‹ค. (์—ฌ๊ถŒ ๋ถ„์‹ค ์‹œ ๋Œ€์‚ฌ๊ด€์—์„œ ๋ฐœ๊ธ‰๋ฐ›๋Š” ์ž„์‹œ ์„œ๋ฅ˜)
"I need to apply for an emergency travel document at the embassy."
cancel your cards
์นด๋“œ๋ฅผ ์ •์ง€์‹œํ‚ค๋‹ค. (๋„๋‚œ ์งํ›„ ์‹ ์šฉ์นด๋“œยท์ฒดํฌ์นด๋“œ ์ฆ‰์‹œ ๋ถ„์‹ค ์‹ ๊ณ )
"Call your bank immediately to cancel your cards."
๐Ÿ“– ์–ดํœ˜ (Vocabulary)
theft
noun
๋„๋‚œ, ์ ˆ๋„ โ€” ํƒ€์ธ์˜ ๋ฌผ๊ฑด์„ ๋ชฐ๋ž˜ ํ›”์น˜๋Š” ํ–‰์œ„
pickpocket
noun
์†Œ๋งค์น˜๊ธฐ โ€” ๊ตฐ์ค‘ ์†์—์„œ ๋ชฐ๋ž˜ ์†Œ์ง€ํ’ˆ์„ ํ›”์น˜๋Š” ์‚ฌ๋žŒ
suspect
noun
์šฉ์˜์ž โ€” ๋ฒ”ํ–‰์„ ์ €์งˆ๋ €๋‹ค๊ณ  ์˜์‹ฌ๋ฐ›๋Š” ์‚ฌ๋žŒ
incident report
noun phrase
์‚ฌ๊ฑด ๋ณด๊ณ ์„œ โ€” ๊ฒฝ์ฐฐยทํ˜ธํ…” ๋“ฑ์ด ๋ฐœํ–‰ํ•˜๋Š” ๊ณต์‹ ์‚ฌ๊ฑด ๊ธฐ๋ก ๋ฌธ์„œ
case number
noun phrase
์‚ฌ๊ฑด ๋ฒˆํ˜ธ โ€” ๊ฒฝ์ฐฐ ์‹ ๊ณ  ์ ‘์ˆ˜ ์‹œ ๋ถ€์—ฌ๋˜๋Š” ๊ณ ์œ  ๋ฒˆํ˜ธ; ๋ณดํ—˜ ์ฒญ๊ตฌ์— ํ•„์ˆ˜
embassy
noun
๋Œ€์‚ฌ๊ด€ โ€” ์™ธ๊ตญ์—์„œ ์ž๊ตญ ์ •๋ถ€๋ฅผ ๋Œ€ํ‘œํ•˜๋Š” ๊ณต์‹ ์™ธ๊ต ๊ธฐ๊ด€
insurance claim
noun phrase
๋ณดํ—˜ ์ฒญ๊ตฌ โ€” ์†ํ•ด ๋ฐœ์ƒ ์‹œ ๋ณดํ—˜์‚ฌ์— ๋ณด์ƒ์„ ์š”์ฒญํ•˜๋Š” ์ ˆ์ฐจ
emergency
noun / adj
๊ธด๊ธ‰ ์ƒํ™ฉ, ๋น„์ƒ โ€” ์ฆ‰๊ฐ์ ์ธ ์กฐ์น˜๊ฐ€ ํ•„์š”ํ•œ ์œ„๊ธ‰ ์ƒํ™ฉ์ด๋‚˜ ์„œ๋ฅ˜